In a recent article on how to ask for help, I discussed the ways in which we can elicit others’ support successfully – but I’ve recently run across a piece of research I had filed away, that I’d like to add to that discussion.
In the previous article I discussed how the field of social psychology suggests we shape our arguments when trying to elicit support. I still think this is helpful information, of course, but the following research kind of turns that notion on its head:
In his book, Influence: The Psychology of Persuasion, Robert Cialdini talks about Ellen Langer’s research that shows that people are more likely to comply with requests simply because they’re followed by the word “because.”
The study had someone cut to the front of a photocopier line and ask if she could make her copies first. 60% of the people at the front of the line granted the request when no reason was given (which is pretty nice, I think) – but 94% of the people granted the request when it was followed by “because I’m in a rush.”
So this is solid advice and it makes sense so far, but the really cool thing is that a logical reason wasn’t even necessary: 93% still granted the request when the reason was “because I have to make some copies.”
Pretty cool, eh?
So the additional take-home point here is: if you don’t have the time to “sell” someone on a request, just give ‘em any old reason to do so – just make sure you use the word “because”!